Learn marketing, one step at a time.
Understanding customers

Help someone decide

Watch this explanation
4 min · Lesson 1 of 9 Free

Marketing means helping people understand what you sell. Start with a question they need answered.

A person ordering dinner may ask, “Will it arrive before 8 pm?” Tell them the delivery time. A nice food photo cannot answer that question.

REMEMBER THIS

Answer one question a customer may have.

School of Kreate · Module 01 · Simple lessons. Imaginary examples are labelled. A saved practice task has not been graded by a mentor.